Privacy Policy | Andromeda

WEBSITE PRIVACY POLICY

Effective date: 26th May 2021

Andromeda Calligraphy & Design (or ‘we’, ‘us’, 'our’) understand concerns about privacy and work hard to comply with relevant data protection laws. This Privacy Policy outlines important details about the types of information collected, used, retained, and disclosed by www.andromedacalligraphy.com (“Website”). The website is provided by Andromeda Salvador Tang, trading as “Andromeda Calligraphy & Design” (“ACD”) in respect of its global operations headquartered out of El Monte, California, USA.

Our website may include links to and from third-party services, business partners, advertisers, and social media sites (e.g., Facebook, Instagram, LinkedIn) and our users may post links to third party websites. If you choose to follow a link to any such websites, please be aware that such websites are subject to their own policies regarding privacy. This Privacy Policy does not cover the practices or information collected by such third-party services and we are not responsible or liable for their policies, practices, or the content appearing on such websites or services. We strongly recommend that you read the privacy policies and terms of use on these websites, should you decide to visit them, so that you are aware of how they collect, use, retain, and disclose information.

1. TYPE OF INFORMATION COLLECTED

The types of personal information that we will collect will depend on the nature of your dealings with us.

A. User Provided Information

Our Website includes features that allow users to submit personally identifiable information to us. We collect your personal information when you place an order, sign up for our marketing communications, browse our Website, or use other services offered by our Website.

The types of information we may collect, or process include:

identifiers, such as your full name, email address, postal address, phone number, unique personal identifier, online identifiers, internet protocol address.
commercial information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
professional or employment-related information such as company name, company payment information, and business contact information (e.g., business phone number, address, or email).
payment card information.
and any other information you choose to provide.

B. Automatically Collected Information

When you access or use our Services, we automatically collect information about you, including:

Log Information: We log information about your use of the Website, including the type of browser you use, access times, pages viewed, your IP address, your general location and the page you visited before navigating to our website.
Transactional Information: When you make a purchase, we collect information about the transaction, such as purchase details, purchase price, and date and location of the transaction. We or a designated third party may collect payment and payment card information when you subscribe to our paid Services or purchase additional services.
Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.

Information Collected by Cookies and Other Tracking Technologies:

We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness.

What are cookies and web beacons?

“Cookies” are computer text files that websites send to a visitor’s computer or other device to:

uniquely identify that visitor’s browser or
store information or settings in that visitor’s browser.

“Web beacons” -also known as internet tags, pixel tags or clear GIFs - link web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

What kind of personal data is collected using “cookies”?

The information we collect using cookies may include your device IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with our website (such as the web pages you visit, links you click, videos you watch and features you use), the pages that led or referred you to our website, dates and times of access to our website, geolocation information, and other information about your use of our website.

Why do we use cookies and web beacons, and what do they do?

We may use cookies and web beacons to help us with any of the following:

remember your personal information so you will not have to re-enter it,
track and understand how you use and interact with our website,
tailor our website around your preferences,
measure the usability of our website,
provide you with interest-based advertising, and
manage and enhance the functionality of our website.
it is needed for the purposes for which we obtained it, or
we have a separate and clear lawful basis for retaining the personal data.

Cookies – Your Choices

To the extent required by applicable law, we will obtain your consent before placing cookies or similar technologies on your computer. You may adjust your cookie settings at any time by clicking here. Additionally, you can stop certain types of cookies from being downloaded on your computer by selecting the appropriate settings on your web browser. Most web browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting http://www.allaboutcookies.org.

Our website may not be designed to respond to “do not track” signals received from browsers. Please note that, without cookies or other automated tools, you may not be able to use all of the features of our website.

For more details on the cookies, we use please see the Cookie Policy.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address. We may also infer information about your email and contact preferences based on how you respond to our communications with you, what information you find helpful, and what type of communication language most resonates with you.

Our Website employs tracking technologies to recognize you and your access privileges on our Website, as well as to track site usage. Subscribers who do not accept cookies from the domain www.andromedacalligraphy.com cannot access some areas of our Website.

2. HOW COLLECTED INFORMATION IS USED

We collect and process your personal data for the following purposes:

When you purchase a product from our Website, we ask you for personal data necessary to allow us to fulfill our contract with you. Our use of this personal data may be for purposes of taking payment, conducting any related anti-fraud checks if you choose to pay by credit/debit card, and/or processing billing, shipping, and delivery of the product and handling of returns.
When you visit our Website, we will collect the minimum personal data necessary to allow us to provide you with the services of our Website, such as placing and holding items in your shopping bag.
When you visit our Website, we may use some data about your use of the Website to improve and/or promote the Website. This may include data about how you came to our Website, the date and time of your visit, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
We also collect data about your use of our Website by using tracking technologies such as cookies. You may modify cookie settings using your browser options. Please know that this may restrict your ability to use our Website.
When you sign up for our marketing communications, we will ask you for your email address. If you would prefer not to receive these emails, you can unsubscribe at any time using a link on the bottom of the email, or by contacting us at the contact information provided below.
If you have made a purchase using our Website, we may use the personal data we hold about you, including your purchase history, to contact you regarding products and services that may be of interest to you. This contact will normally be via email, but in certain circumstances we may contact you via other methods. If you would prefer not to be contacted in this way, you can unsubscribe from emails at any time using the link on the bottom of the email or by contacting us at the contact information provided below.
When you contact us, we will use the personal data you provide and that we have collected to respond to your requests for help or information.

3. HOW COLLECTED INFORMATION IS SHARED

We often need to engage other companies and individuals to help us operate and provide the Services. We do not disclose personal information we obtain about you, except as described in this website privacy notice.

We may share your personal information with service providers who perform services on our behalf - such as hosting our website, customer relationship management or data analytics. This is only done for the purposes described in this website privacy notice. We do not authorize our service providers to use or disclose the information that we collect except as necessary to perform services on our behalf or comply with legal requirements.

We also may disclose information about you:

if we are required to do so by law or legal process (such as a court order or subpoena),
in response to requests by government agencies, such as law enforcement authorities,
to establish, exercise or defend our legal rights,
when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss,
in connection with an investigation of suspected or actual illegal activity,
in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation),
where we have a legitimate interest in doing so and your rights as a data subject are not adversely impacted, or
otherwise with your consent.

We will not share information about you, except in the following circumstances, or as otherwise described in this

Privacy notice:

With related bodies corporate, vendors, consultants and service providers who need access to such information to carry out work on our behalf, such as companies that assist us with web hosting, payment processing, fraud detection and prevention, and customer service support providers;
With our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests;

Data Transfers

We will only share or transfer personal data to entities located outside of the country in which the information was originally collected in accordance with the law to ensure your rights are appropriately protected.

4. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

Contract Fulfillment: Most of the data we collect from you is necessary to allow us to fulfill our contract with you or to enter into a contract with you. For example, we collect a billing address and email address when you purchase an item from our Website so that we can process your payment and send you an order confirmation.
Consent: In certain circumstances, we may ask for your permission to use your personal data, for example, to send you marketing information about items we believe may be of interest to you. If you have given your consent to our use of your personal data, you are entitled to withdraw this consent at any time by contacting us at the information below.
Legitimate Interests: We may also have a legitimate interest in using your personal data, for example, to ensure that our website content is presented to you and your device effectively, or to ensure that our marketing communications are relevant to your interests.
Legal Obligation: We may be required to use your data to meet a legal obligation or to protect your interests. For example, we may exchange data with other specialist organizations for the purposes of fraud detection and credit risk reduction and we may retain financial data long term to meet obligations in regard to applicable law.

5. WHO WILL PROCESS YOUR DATA?

Your personal data will be processed by ACD as the data controller. We may also retain the services of external suppliers to help meet our business needs and may share your data with these suppliers.

Other Online Services and Third-Party Features

Our website may provide links to other online services and websites for your convenience and information, and may include third-party features such as apps, tools, widgets and plug-ins (e.g., Facebook).

6. HOW LONG DO WE KEEP YOUR DATA?

We will not retain your personal data for longer than is necessary to fulfill the purposes for which you provided that personal data, unless applicable law permits or requires that we retain it for longer. The retention period varies depending on the purpose of the processing.

7. YOUR RIGHTS

We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, update or correct your information, limit the communications you receive from us, or submit a request, please contact us directly – see the CONTACT section. You can also unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our emails.

Under EU law and UK law, all data subjects to whom the UK DPA 2018 and EU General Data Protection Regulation (GDPR) applies have certain rights including to:

request access to the personal information we hold about you,
request that we update, correct, amend, erase or restrict our use of your personal information,
exercise your right to data portability, by contacting us as indicated below,
lodge a complaint with a European supervisory authority regarding any breach of European data protection rules, and
in certain circumstances, request the erasure of or object to the retention or use of personal data.
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
You have the right to object to the processing of your personal information in certain circumstances.
You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

You can exercise any of your rights as a data subject under the GDPR by contacting us directly – see CONTACT section.

8. SECURITY SAFEGUARDS

We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, the information is stored on a password-protected server.

We do not collect payment information from you except to the extent that we forward your payment request directly to our merchant services provider, with neither the ability nor the intent to intercept or collect any such payment data.

The Merchant Services Provider only receives information necessary to verify that any payments between yourself and we are authorized. The Merchant Services Provider will use encrypted tools to communicate with your designated payee institution, or whatever other account you use to pay for orders to us. Your credit card information or other payment information is not retained by us except as provided below. We do not maintain records of your credit card number or other payment information.

9. CALIFORNIA DO NOT TRACK DISCLOSURES

Our Website does not collect personally identifiable information about visitors’ online activities over time and across third-party websites or online services to provide targeted advertising and the Website does not change system behavior in response to “Do Not Track” signals.

10. CALIFORNIA CONSUMER PRIVACY ACT PRIVACY NOTICE

We provide this Privacy Notice which applies to California resident customers. This Privacy Notice sets forth our privacy practices as required by the CCPA. Please note, there may be additional or different privacy notices or disclosures that govern our use of your personal information beyond the CCPA. Where collection, use and disclosure of personal information is subject to the CCPA, this Privacy Notice shall prevail. For collection, use and disclosure of personal information beyond the CCPA, those separate and relevant privacy notices and disclosures shall prevail. Any terms defined in the CCPA have the same meaning when used in this notice.

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), we provide the following details regarding the categories of Personal Information we have collected or disclosed within the preceding twelve (12) months:

We collected the following categories of Personal Information:

Identifiers, such as name;
Personal information, as defined in the California safeguards law, including without limitation, name, address, telephone number, credit card number, debit card number, or any other financial information,
Commercial information, such as transaction information and purchase history;
Biometric information, such as images and photographs (sourced via platform such as Google and Microsoft)
Internet or network activity information, such as browsing history and interactions with our websites;
Geolocation data, such as device location;
Audio, electronic, visual and similar information, such as call and video recordings;
Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

We collect this Personal Information directly from California residents themselves, as well as from publicly available databases and third-party sources of information.

We may use this Personal Information to operate, manage, and maintain our business, to accomplish our business purposes and objectives. Our business purposes and objectives include, for example, developing and improving our services, data analysis; performing identity and payment verification; performing accounting, audit, and other internal functions; complying with law, legal process, and internal policies; maintaining records; and exercising and defending legal claims.

We disclose the following Personal Information to third parties, such as our service providers and affiliates, for our operational business purposes:

Identifiers, such as name, social identifiers, email address;
Personal information, as defined in the California safeguards law, including without limitation, name, address, telephone number, credit card number, debit card number, or any other financial information;
Commercial information, such as transaction information and purchase history;
Biometric information, such photographs;
Internet or network activity information, such as browsing history and interactions with our websites;
Geolocation data, such as device location;
Audio, electronic, visual and similar information, such as call and video recordings;
Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

We have not “sold” Personal Information for purposes of the CCPA.

For purposes of this CCPA Notice, “sold” or “sale” means the disclosure of Personal Information for monetary or other valuable consideration but does not include, for example, the transfer of Personal Information as an asset that is part of a merger, bankruptcy, or other disposition of all or any portion of our business.

If you have questions regarding this Privacy Notice, please contact us.

California residents that have an established business relationship with us can request a list of the personal information we have shared with third parties for their marketing purposes as well as a list of the third parties that have received such information.

A request can be sent via email or in writing to us using the contact information below. You can submit a request once each calendar year. Please include an indication that your request is related to a "California Shine the Light" inquiry. Once received, we will respond within a reasonable time.

How to Contact Us

You can contact us in relation to any privacy matter including our use of your personal data or to exercise your rights by using the following contact details and providing details of your request:

Please contact by Email: ccpa@andromedacalligraphy.com

11. PRIVACY AND CHILDREN

Those under the age of 13 are not permitted to use our Services. If you are under the age of 13, you may use this service only in conjunction with a parent or guardian.

The federal Children’s Online Privacy Protection Act (COPPA) governs information collection from children under the age of 13. We do not market to children under the age of 13 nor do we solicit or collect personal information from children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, please contact us using the contact information provided below. Please include an indication that your request is related to a “COPPA” inquiry. We will delete such information from our files within a reasonable time.

The Federal Trade Commission offers this site where you can learn more about children’s online privacy.

12. HOW TO CONTACT US

You can contact us in relation to any privacy matter including our use of your personal data or to exercise your rights by using the following contact details and providing details of your request:

Please contact by Email: privacy@andromedacalligraphy.com

COOKIE POLICY

Effective Date: 26th May 2021

This Cookie policy describes the different types of cookies and similar technologies used on the website from which you are accessing this policy (the “Site”). This policy provides you with information about how we use cookies and how you can control them.

We can change this policy at any time. The “Effective Date” legend at the top of this page indicates when this policy was last revised. Any changes will become effective when we make the revised policy available on the Site.

COOKIE POLICY

What are cookies?

A “cookie” is a text file of letters and numbers that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. We and our third-party service providers may use beacons to help us track response rates, identify when webpages are accessed or other types of interactions – such as forwarding - and for other purposes listed below.

The term “cookies” includes cookies, tags and pixels.

By dropping a cookie on a website user’s internet device – for example, their computer, laptop or smartphone - the website can recognize that user’s device and store information about the user’s preferences or past actions. Cookies may also allow the website to recognize the user when the user returns to the website.

Our Use of Cookies

Our websites may use cookies to:

improve the performance of our websites,
enable us to collect information about how users use our websites,
improve users experience on our websites,
deliver relevant online advertising to you both on our websites and elsewhere, and/or
measure the effectiveness of our online advertising and marketing communications.

A SUMMARY OF THE DIFFERENT TYPES OF COOKIES

Strictly Necessary Cookies

These are cookies that are required for a website to function. They are used to ensure the safety, security and integrity of our website, as well as to enable users to move around the website and use its features. For example, they help support the structure of the pages that are displayed to website users, help to improve navigation and allow website users to return to pages they have previously visited. This type of Cookie only lasts for the duration of the time website users are visiting the website. When a user leaves the website, they are deleted automatically.

Cookies categorized as Strictly Necessary cannot be turned off and the consent of the website user is not legally required before their use – we therefore do not seek your consent before using cookies that are strictly necessary.

Performance Cookies or Analytical Cookies

These cookies are used to collect information about how users use a website, for instance which pages users go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. The data from such cookies are aggregated and anonymized, which means that we cannot identify a user as an individual. We ask for your consent before these types of cookies are used.

Functional Cookies

These are used to recognize a website user when they return to a website. This enables a website owner to personalize content for that user, for example by:

greeting the user by name.
remembering the user’s preferences – such as choice of language – or font size changes.
providing users with information on local events or news by storing their regional location.
Providing services such as watching a video or commenting on an item.
These cookies cannot track browsing activity on other websites and the information they collect may be anonymized – but they will be able to identify a user’s device. These cookies will remain on a user’s device until the user chooses to clear them. If a user chooses to do this, they will subsequently need to enter their details the next time they visit the website.

Targeting Cookies

These Cookies will collect information about a user’s browsing habits and allow the website owner to show the user adverts while they are browsing the website or other websites on the internet. They are set by the website owner or by third parties acting on behalf of the website owner and last for variable periods of time.

They may be used to deliver targeted advertisements to website users or to limit the number of times a visitor will see an ad. They are usually placed by advertising networks with the website operator’s permission. They remember that a visitor has visited a website and this information is shared with other organizations such as advertisers.

Blocking or Restricting Cookies

These cookies can be used to stop cookies being used on a website user’s device by activating a setting on the website user’s browser that results in blocking the deployment of all or some cookies. Please visit www.allaboutcookies.org to find out how.

If browser settings block cookies then the internet user may not be able to access all or parts of certain websites.

Social Media Cookies

These cookies are set by social media services and are added to a website to allow website users to share content with their friends and connections. These cookies can track browser use across websites to build a profile of a visitor’s interests. This may impact the content and messages seen on other websites.

WHAT COOKIES DOES OUR SITE USE?

Our website uses the following cookies, which are grouped by cookie type to help you understand why each is used:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookies Used

Cookie Name: XSRF-TOKEN | Purpose: Used for security reasons | Duration: Session | Cookie Type: Essential

Cookie Name: hs | Purpose: Used for security reasons | Duration: Session | Cookie Type: Essential

Cookie Name: svSession | Purpose: Used in connection with user login | Duration: 2 years | Cookie Type: Essential

Cookie Name: SSR-caching | Purpose: Used to indicate the system from which the site was rendered | Duration: 1 minute | Cookie Type: Essential

Cookie Name: _wixCIDX | Purpose: Used for system monitoring/debugging | Duration: 3 months | Cookie Type: Essential

Cookie Name: _wix_browser_sess | Purpose: Used for system monitoring/debugging | Duration: Session | Cookie Type: Essential

Cookie Name: consent-policy | Purpose: Used for cookie banner parameters | Duration: 12 months | Cookie Type: Essential

Cookie Name: smSession | Purpose: Used to identify logged in site members | Duration: Session | Cookie Type: Essential

Cookie Name: TS* | Purpose: Used. for security and anti-fraud reasons | Duration: Session | Cookie Type: Essential

Cookie Name: bSession | Purpose: Used for system effectiveness measurement | Duration: 30 minutes | Cookie Type: Essential

Cookie Name: fedops.logger.sessionId | Purpose: Used for stability/effectiveness measurement | Duration: 12 months | Cookie Type: Essential

Performance Cookies and Analytical Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

Cookies Used

None.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

Cookies used

Cookie Name: wixLanguage | Purpose: Used on multilingual websites to save use language preference. | Duration: 12 Months | Cookie Type: Functional

Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookies Used

None.

Other Cookies

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookies Used

None.